Shipping policy

At Indivya Designs, we strive to deliver your jewelry with utmost care, ensuring that it reaches you safely and on time. Please read our shipping policy carefully before placing your order.

Shipping Coverage

  • We currently ship across India through our reliable delivery partners.

  • International shipping is not available at the moment.

Dispatch Timeline

  • Orders are usually processed and dispatched within 1–2 business days of confirmation.

  • During festive seasons, sales, or unforeseen operational delays, dispatch timelines may be extended.

Delivery Timeline

  • Once dispatched, orders are typically delivered within 5–7 working days, depending on your location and the courier partner’s serviceability.

  • Delivery to remote or non-metro areas may take longer.

Tracking Information

  • A tracking ID and link will be shared via email or SMS once your order has been dispatched.

  • Customers can use this information to track their shipment in real time.

Shipping Charges

  • Standard shipping across India is free for all prepaid orders.

  • For Cash on Delivery (COD) orders, an additional charge of ₹100 is applicable.

Address Accuracy

  • Customers are requested to provide complete and accurate shipping details at checkout.

  • Indivya Designs is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delivery Attempts

  • Our courier partners will attempt delivery up to 3 times.

  • If the package remains undelivered, it will be returned to us, and reshipping charges will apply.

Damaged or Tampered Packages

  • If you receive a package that appears tampered with or damaged, kindly do not accept the delivery and notify us immediately.

  • An unboxing video from start to finish is mandatory to raise claims regarding damage, missing items, or incorrect products.

Important Notes

  • Shipping timelines are only estimates; unexpected logistical delays may occur beyond our control.

  • Indivya Designs reserves the right to update or modify the shipping policy at any time without prior notice.

Contact for Shipping Queries

For any concerns regarding shipping, delays, or tracking, you may reach out to us at:
📧 Email: indivyadesigns@gmail.com