Privacy policy
At Indivya Designs, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you interact with our website, we may collect the following information:
Personal Information: Name, email address, phone number, billing/shipping address.
Payment Information: Card details, UPI, wallet, or other payment data (processed securely via third-party payment gateways; we do not store sensitive payment details).
Order Information: Purchase history, order details, and preferences.
Technical Information: IP address, browser type, device information, and browsing activity through cookies or analytics tools.
2. How We Use Your Information
Your information is used only for purposes necessary to provide and improve our services, including:
Processing and fulfilling orders.
Providing shipping and delivery updates.
Communicating regarding your order, queries, or promotions.
Improving website performance and user experience.
Preventing fraud, unauthorized transactions, and ensuring security.
3. Sharing of Information
We do not sell or rent your personal information to third parties.
Your data may be shared with trusted service providers such as courier companies, payment gateways, and IT service providers, only for order processing and delivery purposes.
We may disclose information if required by law, regulation, or to protect our legal rights.
4. Data Security
We adopt appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, or misuse.
All online transactions are processed through secure, encrypted payment gateways.
5. Cookies & Tracking
Our website may use cookies and analytics tools to enhance your browsing experience.
Cookies help us understand user behavior, track preferences, and improve website performance.
You may choose to disable cookies in your browser settings, though certain site features may not function properly.
6. Your Rights
As a customer, you have the right to:
Access, update, or correct your personal data.
Request deletion of your personal information (subject to legal or transactional requirements).
Opt out of marketing communications at any time by clicking "unsubscribe" in our emails.
7. Retention of Data
We retain your information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
8. Policy Updates
Indivya Designs reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page, and your continued use of our services will indicate acceptance of the updated policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
📧 Email: indivyadesigns@gmail.com